Year: 2024

Indicator 5.2.1: Do you work with schools and community groups as a local employer?

• Notes: This indicator assesses the extent to which businesses engage with schools, community groups, and other civic institutions as local employers. It emphasizes the importance of corporate support beyond traditional philanthropy, extending to educational and community development initiatives.

Indicator 5.2.2: Do you give time and resources to community initiatives and projects?

• Notes: This indicator evaluates the involvement of businesses in community initiatives and projects, ranging from one-off activities to ongoing commitments. It underscores the value of corporate participation in activities that enhance the local environment and contribute to community well-being.

Indicator 5.2.3: Do you collaborate with other corporates to support local initiatives?

• Notes: Collaboration among corporates to support local initiatives is crucial for maximizing the impact of community projects. This indicator emphasizes the importance of strategic partnerships and collective action in addressing local challenges and driving positive change.

Indicator 5.3.1: Do you facilitate local democratic involvement?

• Notes: Businesses play a vital role in promoting civic engagement and democratic participation within their communities. This indicator evaluates the extent to which businesses support activities such as voting, political candidacy, and awareness-building around local political issues.

Indicator 5.3.2: Have you made public your support for the rule of law and democratic institutions?

• Notes: Upholding the principles of the rule of law and democratic governance is fundamental to ethical business conduct. This indicator assesses businesses’ efforts to publicly declare their commitment to democratic values and ethical governance practices.

Indicator 5.3.3: Do you have a policy of transparency in lobbying and democratic influence?

• Notes: Transparency in lobbying and democratic influence is essential for maintaining public trust and accountability. This indicator examines businesses’ policies and practices regarding the disclosure of political activities, donations, and interactions with public officials.

Indicator 5.4.1: Do you have a published policy to buy local, hire local, and train local?

• Notes: Supporting the local economy through procurement, hiring, and training initiatives is key to fostering economic resilience and sustainability. This indicator evaluates businesses’ formal policies and commitments to prioritize local suppliers, talent, and training opportunities.

Indicator 5.4.2: Do you factor in local impact into your economic decision-making?

• Notes: Considering the local impact of economic decisions is essential for responsible business practices. This indicator assesses the extent to which businesses integrate local considerations into their decision-making processes, thereby promoting economic inclusivity and community development.

Indicator 5.4.3: Do you make your board aware of issues of local footprint and interdependency?

• Notes: Boards play a crucial role in setting the strategic direction of businesses, including their impact on local communities. This indicator examines businesses’ efforts to inform their boards about local footprint issues and interdependencies, fostering greater accountability and responsibility in corporate decision-making.

By focusing on these indicators and their accompanying notes, businesses can gain a comprehensive understanding of the Jersey Good Business Charter’s expectations regarding local action. Meeting these criteria not only benefits the community but also contributes to the long-term sustainability and success of businesses operating in Jersey.

The Jersey Good Business Charter Criteria related to Local Action

In the ever-evolving landscape of corporate responsibility, businesses are increasingly recognizing the importance of engaging with and contributing positively to their local communities. The Jersey Good Business Charter stands as a beacon for companies striving to make a tangible impact beyond profit margins. Through its comprehensive accreditation process, the Charter seeks to not only acknowledge but also encourage businesses to prioritize local action across various facets of community engagement. Let’s delve into the specific criteria related to Local Action and explore how businesses can meet these standards effectively.

1. Corporate Charitable Giving
The first indicator under Local Philanthropy, Indicator 5.1.1, focuses on whether businesses have an annual target or budget for corporate charitable giving. This encompasses both financial contributions and employee involvement in community initiatives. For instance, Accuro demonstrates its commitment by allocating funds for local charitable giving and providing paid time off for employees to engage in community projects. This ensures a sustained and meaningful contribution to the local community.

2. Facilitating Staff Fundraising Initiatives
Indicator 5.1.2 emphasizes the importance of facilitating staff fundraising initiatives, which can significantly boost morale and foster a sense of community within the workplace. Businesses can support these efforts through management backing, payroll giving schemes, and even matched funding for staff fundraising endeavors. By encouraging employee-led initiatives, companies empower their workforce to make a difference in causes they are passionate about.

3. Engagement with Third Sector Bodies
Moving beyond occasional donations, Indicator 5.1.3 highlights the significance of engaging with third sector bodies in a meaningful and sustained manner. This involves offering more than just financial support by providing expertise, volunteer time, and establishing long-term partnerships with local charities. By leveraging their resources and skills, businesses can maximize their impact and address community needs more effectively.

4. Collaboration and Support for Local Initiatives
Under Local Action, businesses are encouraged to collaborate with other corporates and civic institutions to support local initiatives (Indicators 5.2.2 and 5.2.3). Whether it’s participating in community projects, partnering with local schools, or joining forces with other businesses under the umbrella of a charity, collective action can amplify the positive outcomes for the local community. By pooling resources and expertise, businesses can tackle complex challenges more comprehensively.

5. Local Economic Impact and Engagement
Finally, the principles of Local Economy underscore the importance of considering and prioritizing local impact in economic decision-making (Indicators 5.4.1 to 5.4.3). This involves adopting policies to buy local, hire local, and train local, thereby nurturing a thriving ecosystem of local businesses and talent. Furthermore, businesses are encouraged to make their boards aware of issues related to the local footprint and interdependencies, fostering transparency and accountability in their operations.

Conclusion
The Jersey Good Business Charter sets a high standard for businesses aspiring to be positive forces within their local communities. By adhering to the accreditation criteria related to Local Action, companies can not only enhance their reputation but also make a meaningful difference in the lives of those they serve. From philanthropic endeavors to sustainable economic practices, businesses have a pivotal role to play in building stronger, more resilient communities for the future.

The Jersey Good Business Charter Criteria related to Planet

In a world increasingly aware of the urgent need for sustainability and environmental responsibility, businesses are under growing pressure to demonstrate their commitment to the planet. The Jersey Good Business Charter offers a framework for companies to do just that, with a specific focus on lowering carbon emissions, energy use, paper consumption, and travel impact. Let’s delve into the key criteria and what they entail:

Lower Carbon (Indicators 37-39):
The first step towards mitigating climate change is to monitor and reduce greenhouse gas emissions. Companies are evaluated on whether they measure their emissions, participate in carbon offsetting schemes, and assess downstream environmental impacts. For example, businesses may track their emissions with the help of independent assessors and engage in certified carbon offsetting programs.

Lower Energy (Indicators 40-42):
Reducing energy consumption is paramount in the fight against climate change. Businesses are encouraged to monitor and aim to reduce their energy usage, investigate the source of their energy, and participate in habitat and species conservation schemes. This might involve implementing energy-saving policies, investing in renewable energy sources, and supporting conservation projects.

Lower Paper (Indicators 43-45):
Paper consumption contributes to deforestation and environmental degradation. Companies are assessed based on their plans to minimize paper and other consumable use, increase recycling efforts, and migrate to lower-impact alternatives. This could entail implementing electronic document management systems, encouraging staff to print less, and investing in technologies to reduce paper usage.

Lower Travel (Indicators 46-48):
Travel-related activities also have a significant environmental impact, particularly air travel. Businesses are evaluated on their efforts to measure and reduce travel, investigate the source of their supplies and raw materials, and calculate the distance traveled by their products. This may involve promoting alternatives to flying, sourcing materials from ethical and sustainable suppliers, and calculating product miles to identify areas for improvement.

Why It Matters:
The Jersey Good Business Charter’s focus on planet-related criteria is crucial for several reasons. Firstly, it helps businesses mitigate their environmental footprint, contributing to global efforts to combat climate change and protect natural resources. Secondly, it enhances corporate reputation and attractiveness to environmentally conscious consumers and investors. Finally, it fosters a culture of sustainability and responsibility, inspiring positive change within organizations and the wider community.

How to Meet the Criteria:
Meeting the charter’s planet-related criteria requires a proactive approach to sustainability. Businesses can start by conducting thorough assessments of their current practices and identifying areas for improvement. They can then develop and implement strategies to reduce emissions, conserve energy, minimize paper usage, and promote sustainable travel and sourcing practices. Collaboration with experts, engagement with stakeholders, and transparency in reporting progress are essential elements of success.

In conclusion, the Jersey Good Business Charter offers businesses a valuable opportunity to demonstrate their commitment to the planet and sustainability. By adhering to the charter’s criteria related to the planet, companies can play a vital role in creating a more environmentally friendly and sustainable future for Jersey and beyond.

The Jersey Good Business Charter Criteria related to People

In the pursuit of ethical and sustainable business practices, The Jersey Good Business Charter stands as a beacon of excellence. Rooted in the principles of fairness, inclusion, and transparency, the Charter sets forth a comprehensive framework to guide businesses towards better outcomes for their people and the community at large.

Fair Reward: Paying What’s Due

Fair reward is not just about meeting legal requirements but about uplifting individuals and families from poverty. The Living Wage Policy, a cornerstone of the Charter, ensures that businesses commit to paying their employees a wage that reflects the true cost of living in Jersey. Accuro’s decision to publicly adopt this policy, signifying their dedication to combating poverty and inequality, sets a commendable example.

Fair Treatment: Nurturing Equality

Treating employees fairly goes beyond mere policies; it’s about fostering a culture of respect and empowerment. By shunning zero-hour contracts except for specific purposes and involving employees in policy co-creation, businesses like Accuro demonstrate a commitment to fairness in recruitment, remuneration, and dispute resolution.

Fair Inclusion: Embracing Diversity

Diversity and inclusion are not just buzzwords but imperatives for thriving workplaces. The adoption of diversity and inclusion policies and active participation in relevant employer groups showcase a dedication to creating environments where everyone feels valued and respected.

Fair Communications: Building Trust

Transparent and open communication lies at the heart of fostering trust and engagement among employees. Through regular employee satisfaction surveys, diverse communication channels, and consultation frameworks, businesses ensure that every voice is heard and every concern addressed.

Moving Forward: Aspirations for Change

As businesses reflect on their current commitments and contributions, they must also look towards the future with aspirations for positive change. By involving employees in decision-making processes, enhancing diversity and inclusion initiatives, and continuously refining communication strategies, businesses can create workplaces where people thrive and flourish.

In conclusion, the Jersey Good Business Charter’s focus on people-centric practices underscores the importance of prioritizing the well-being and dignity of individuals within the workplace. By adhering to these principles, businesses not only enhance their reputation but also contribute to a more equitable and sustainable future for Jersey and beyond.

The Jersey Good Business Charter Criteria related to Customers

In today’s world, ethical business practices are becoming increasingly crucial, not only for the sustainability of enterprises but also for the well-being of the communities they serve. The Jersey Good Business Charter stands as a beacon for businesses aspiring to operate with integrity and responsibility. At its core, the Charter emphasizes principles that revolve around treating customers fairly, providing quality products and services, and handling disputes transparently and ethically.

Quality Products and Services

One of the key areas the Charter focuses on is ensuring businesses design and deliver high-quality products and services that genuinely meet human needs. For instance, Indicator 2.1.1 assesses whether businesses intentionally design products with user experience in mind, involving customers in the design process to ensure their needs are met. This principle recognizes that products and services should not only fulfill their intended purpose but also enhance the lives of customers.

Honest Sales Practices

Ethical sales practices are another cornerstone of the Charter, as seen in Indicator 2.3.1. This indicator evaluates whether businesses employ an honest and ethical approach to sales, avoiding misrepresentation and focusing on genuine customer needs. By adhering to transparent sales practices and disclosing relevant information, businesses can build trust and credibility with their customers, fostering long-term relationships based on mutual respect.

Dispute Resolution

Handling complaints and disputes with integrity is essential for maintaining customer trust and loyalty. Indicators such as 2.4.1 assess the effectiveness of complaint handling procedures, emphasizing the importance of swift, empathetic resolution. Transparently taking responsibility for resolved complaints and errors, as outlined in Indicator 2.4.3, further demonstrates a commitment to accountability and continuous improvement.

Meeting the Criteria

To meet the criteria outlined in the Jersey Good Business Charter related to customers, businesses must:

1. Design products and services with customer needs in mind: Engage customers in the design process, prioritize quality, and ensure products are built to last.
2. Adopt ethical sales practices: Train sales teams in ethical marketing, disclose commissions, and offer transparent sales terms.
3. Handle complaints and disputes with transparency and empathy: Establish clear complaint handling procedures, train staff in effective dispute resolution, and take responsibility for errors and resolutions.

By aligning their practices with the principles outlined in the Charter, businesses can not only enhance their reputation and competitiveness but also contribute positively to the well-being of their customers and communities. Embracing ethical standards isn’t just a legal or regulatory requirement; it’s a moral imperative that shapes the future of responsible business conduct in Jersey and beyond.

The Jersey Good Business Charter Criteria Related to Suppliers

In the bustling business landscape of Jersey, ethical conduct isn’t just a moral imperative; it’s a cornerstone of sustainable growth and community prosperity. At the heart of this ethos lies the Jersey Good Business Charter, a beacon guiding businesses towards ethical excellence. Central to this journey is the accreditation process, meticulously designed to evaluate businesses’ adherence to principles of decency, fairness, and transparency in their relationships with suppliers.

Understanding the Assessment Form Criteria

The assessment form presents a series of indicators, each probing specific aspects of supplier interactions. Let’s delve into some of these indicators and explore their significance:

Decent Terms:
Indicator 1.1.1 examines businesses’ prompt payment policies and consideration of small business suppliers’ needs. Businesses are scored based on their payment practices, such as clearing purchase ledgers promptly or advancing payments to support small suppliers.

Decent Selection:
Indicator 1.2.1 evaluates businesses’ approach to putting opportunities out to local suppliers for tender. Ethical businesses prioritize tendering for key accounts, ensuring local businesses have a fair chance to grow and thrive.

Decent Comms:
Indicator 1.3.1 focuses on seeking out opportunities for collaborative ventures with other local businesses. Collaboration fosters mutual benefit and strengthens the local economy, reflecting businesses’ commitment to community well-being.

Decent Partnering:
Indicator 1.4.1 explores businesses’ openness to joint ventures and partnerships with government and arms-length organizations. Such collaborations not only drive economic growth but also contribute to the overall welfare of the community.

Why It Matters

The Jersey Good Business Charter’s accreditation process isn’t merely a bureaucratic exercise; it’s a testament to businesses’ commitment to ethical conduct and responsible citizenship. By adhering to the principles outlined in the assessment form, businesses not only enhance their reputation but also contribute to the vitality of the local economy and the well-being of the community.

Meeting the Criteria: A Path to Ethical Excellence

To align with the Jersey Good Business Charter’s principles related to suppliers, businesses must adopt proactive measures and genuine commitment. For example, prioritizing local suppliers, maintaining transparent dealings, and actively seeking opportunities for collaboration are essential steps towards meeting the criteria and fostering a culture of ethical excellence.

Reflecting on Commitments and Aspirations

In the applicant notes section, businesses have the opportunity to provide context, reflect on current practices, and outline aspirations for improvement. This space serves as a platform for businesses to articulate their commitment to ethical conduct and outline concrete steps they plan to take to enhance their supplier relationships.

Conclusion

The Jersey Good Business Charter’s criteria related to suppliers epitomize a commitment to ethical conduct, transparency, and community engagement. By embracing these principles, businesses not only uphold the highest standards of integrity but also contribute to the collective prosperity and well-being of Jersey’s vibrant business ecosystem. As businesses navigate the complexities of the modern business landscape, the Jersey Good Business Charter stands as a guiding light towards a more ethical and sustainable future for all.

The Jersey Good Business Charter: A Path to Ethical Business Practices

In an era where businesses face increasing scrutiny for their practices, the need for ethical standards has never been more pressing. The Jersey Good Business Charter stands as a beacon for companies striving to uphold ethical principles in their operations. Central to this charter is the accreditation process, a rigorous evaluation of businesses’ adherence to principles of decency and fairness in their dealings with suppliers. Let’s delve into what this accreditation process entails, its significance, and how businesses can meet its criteria.

What is the Jersey Good Business Charter?

The Jersey Good Business Charter is a testament to the island’s commitment to fostering ethical business practices. It sets forth principles that encompass fair treatment of suppliers, transparent dealings, and collaborative partnerships aimed at nurturing a vibrant local economy. At its core, the charter seeks to promote responsible business conduct that benefits not only stakeholders but the community at large.

The Accreditation Process: A Gateway to Ethical Business

The accreditation process serves as a litmus test for businesses aspiring to align with the principles of the Jersey Good Business Charter. Through a series of indicators and assessments, businesses are evaluated on their adherence to principles of decency, transparency, and collaboration in their supplier relationships.

Understanding the Indicators

The assessment forms encompass various indicators, each shedding light on specific aspects of ethical business conduct. From prompt payment policies to transparent dealings with suppliers, each indicator underscores the importance of fair and equitable practices in supplier relationships. For instance, Indicator 1.1.1 evaluates businesses’ prompt payment policies, recognizing the detrimental impact delayed payments can have on small suppliers.

Why Does it Matter?

The Jersey Good Business Charter isn’t just about ticking boxes; it’s about fostering a culture of integrity and responsibility within the business community. Ethical business practices not only enhance reputation but also contribute to a resilient and sustainable economy. By prioritizing the welfare of suppliers and fostering collaborative partnerships, businesses play a pivotal role in building a stronger, more inclusive society.

How to Meet the Criteria

Meeting the criteria set forth by the Jersey Good Business Charter requires a concerted effort towards ethical excellence. It begins with a commitment to fair treatment of suppliers, ensuring prompt payments and transparent dealings. Businesses are encouraged to engage with local suppliers, prioritize their selection, and actively seek opportunities for collaboration. By embracing a triple bottom line approach that considers social, environmental, and economic factors, businesses can navigate the accreditation process with confidence.

Conclusion

The Jersey Good Business Charter represents a transformative journey towards ethical business practices. Through its accreditation process, businesses have the opportunity to demonstrate their commitment to decency, fairness, and collaboration in their operations. By upholding these principles, businesses not only enhance their own reputation but also contribute to the collective well-being of the community. As the ethical landscape continues to evolve, the Jersey Good Business Charter stands as a testament to the island’s unwavering dedication to ethical excellence.

Jersey Good Business Charter 2024 Update

2024 is going to be a transformative year for the Jersey Good Business Charter.

Events

We are delighted to be bringing back the Business Is Good conference to St Helier in Quarter 3 2024. This will be a high-profile event with international speakers that celebrates business as a force for good in our Island society and highlights the achievements of Charter members for Jersey.

In addition to our international keynotes there will be opportunities for corporate Charter members to speak, and participate on panels with local political and civic leaders and to have their good business stories celebrated in front of the whole local business community.

We will be issuing some discounted tickets to each corporate Charter member for their people for the event – details to follow. Event comms will be launched in April, through the usual channels.

Business is Good will be followed by some other smaller events in partnership with other bodies in the business community.

Accreditations

In March 2024 we are opening up the new Silver level membership accreditation process to new applicants. We already have four corporate candidates for upgrading, and one business who already beta-tested the Silver standard with us at the end of 2023. They will be ready in principle for the award of their accreditation at Business is Good.

We will be giving all existing corporate Charter members £[1,000] off the assessment fee if they commence their Silver assessment process during 2024.

Silver is about the journey from credible ethical intent to evidenced ethical outcomes across sixty credible criteria. This standard therefore celebrates the evidence-based achievement of good impacts on customers, suppliers, people, community and environment.

The present standard level of membership will be revised and rebranded as a new “Bronze” tier. This level is based on the demonstration of resolved ethical intent across the same sixty criteria as the Silver standard. All existing corporate members of the charter will be offered the opportunity to transfer their standard memberships to the Bronze tier on the basis of a validation of their prior commitments.

At the same time the Standard level will be opened up as a self-declared entry-level tier for businesses who wish to commit to the Good Business journey.

Governance

We will be consulting with corporate members in 2024 on a simpler, member-led and member-owned organisation, where you the members will set the strategy, decide on fees (if any) and can do everything except the award of the accredited standard to each other.

While this consultation is happening the work of the Charter will be continued by Simon Soar and Simon Nash and Tim Rogers of the Insight.je.

Simon Soar has worked in a number of local businesses, charities and trade associations, including most recently with Caring Cooks, Jersey Hospitality and Policy Centre Jersey. Simon will be developing the network of charter members and contributing to the events programme.

Simon Nash will be no stranger to most of you. He has been working in the field of business ethics in Jersey for the past seven years and has recently developed the assessment framework that has been adopted for Silver level of membership for the Charter. Tim Rogers works with Insight clients on a number of business ethics and transformation projects, and will be an accredited assessor for the Bronze and Silver assessments.

The Board of the Good Business Charter will continue to be chaired by Heather-Anne Hubbell, one of Jersey’s leading experts in corporate governance and the CEO of a tech start-up.

We anticipate that 2024 will be the last year in which corporate members pay the current level of annual subscriptions, as the Charter shifts more to a ‘user-pays’ model based on accreditations and events, with a much smaller level of annual subs to cover a lighter-touch central governance and comms.

Membership Fees

Corporate subscription
A new tier of membership for “micro” business (below 10 employees) is launched.
Annual membership subscriptions w.e.f. 1/1/24 are

Micro: was £450 now £150
Small: was £450 now £300
Medium: was £950 now £450
Large: was £1450 now £750

Assessment fees for accreditation

Standard level: Free of charge

Bronze level: £1,000 (for three years).
This includes a site visit with an Assessor / Council Member but no inspection of documents.

Silver level: £3,000 (for three years).
This includes a site visit with both an Assessor and a Council Member with inspection of sampled documents.

Gold level (2025): £5,000 (for three years).
This includes a site visit with an assessor team, inspection of documents, and meetings with customers, suppliers and staff.

This is a temporary page set-up for The Jersey Good Business Charter March 2024.

About The Jersey Good Business Charter

The Jersey Good Business Charter is an initiative that highlights, celebrates and encourages the contribution of businesses in Jersey to building a better community and a better world.

The Charter is a standard of excellent business practice for companies with a presence in the island of Jersey. We operate independent of government and as a not-for-profit entity, drawing expertise on an honorary basis from the business community.

The Charter is governed by a Board, who are advised by a Council, and supported by an Executive Director.

The Charter Mark is then awarded by our Board to those Associate Member businesses that can demonstrate against a series of standards that they are serious about business ethics and corporate social responsibility, focusing on the impact of business on its people, supply chain, community, future generations and the planet.
Start Your Good Business Journey
The first step to achieving Charter Status is to become an Affiliate Member of the Charter. Affiliate Membership is based on the number of employees in your organisation